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Care Enquiries
Worcester 01905455669
Coleshill 01675 620000
Walsall/Staffordshire 01675 620000
Mill View (Cambridge) 01223620773
Park View (Cambridge) 01223620773
Job Vacancies
Coleshill/Walsall 07311 379284
Worcester/Ipswich 07311379243
Norfolk/Corby 01362 696 967

Extra Care Schemes

Universal Care Services provide bespoke, high quality care, across 9 extra care scheme locations. Spreading across Cambridge, Northampton and Norfolk.

Extra Care Facilities In Norfolk, West Northants And Cambridge

Welcome to Universal Care Services’ Extra Care Schemes

Bespoke services for those in residential living

For over 22 years, Universal Care Services has provided high-quality, bespoke care that is fully tailored to each service users’ unique needs.

Choosing care is one of the most important decisions you and your family will make, and we are here to support you every step of the way. Across nine extra care locations, our compassionate and highly trained care assistants are committed to helping you live a fulfilling, independent life in the comfort of your own home.

Respite Care Can Strengthen Family Relationships - Extra Care Schemes At Universal

Our Locations

Offering care services in 9 different care schemes across the Midlands and East Anglia

Mill View Extra Care Scheme

Mill View – Cambridge

Park View - Extra Care Schemes

Park View – Cambridge

Extra Care Facilities In Norfolk, West Northants And Cambridge

Roman Court – Northampton

The Lawns - Extra Care Scheme

The Lawns – Norfolk

St- Augustines Place - Extra Care Scheme

St Augustine's Place – Norfolk

Benjamin Court - Extra Care Scheme

Benjamin Court – Norfolk

Extra Care Schemes - Universal Care Services

Oakes Court – Norfolk

Extra Care

Lloyd Court – Norfolk

Extra Care

Lisbon Court – Norfolk

Elderly Residents Of An Extra Care Sat Together Talking And Laughing

Client and Family Comments

I wanted to thank all the carers on behalf of my mother and myself, for the care that my mother has received during her time with UCS, and whilst she was recovering after her hospital admission. My mother had never received care before and the whole experience has been amazing , the carers have been kind, patient and understanding of my mother’s needs and they spent the time with her helping her through what has been a very stressful time. Right from assessment, dealing with the carers and the office staff , has been an pleasant and easy experience. Thank you “

“I wanted to pass on my thanks and praise for Sherrie. She was there this morning when I arrived, and she is simply brilliant with mum and dad. They are relaxed with her and they both respond well to her. They enjoy her visits and both commented on how wonderful she is. She has a real vocation for the role, she really cares about her clients, it isn't just a job.”

I really wanted to acknowledge my mums carer Iona for trusting her instincts and taking the time to make sure I was aware of her concerns. It is so reassuring to know that Mum has carers who are genuinely looking out for her wellbeing. You can clearly see how much Iona cares. She always treats Mum with kindness, dignity and respect, and Mum absolutely adores her. Knowing someone cares for your loved one as if they were their own gives our family enormous peace of mind.

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9 Extra Care Schemes

Sheild

Bespoke Care At Home

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Qualified Care Professionals

Sheild

Carefully Tailored Care Plans

 

 

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Access Care Planning App

At Universal Care Services, we use the Access Care Planning App to ensure transparency, efficiency, and peace of mind for both our service users and their families.

  • Real-Time Family Access
    Family members can securely view care notes from anywhere in the world, offering reassurance and visibility into the daily wellbeing of their loved ones.
  • Instant Updates from Care Workers
    Our care assistants use the app to instantly complete forms and log any changes in mobility, health, or skin integrity. This ensures our office team is notified immediately, allowing us to respond quickly and appropriately.
  • Streamlined Communication & Safety
    The app supports accurate care planning, live visit tracking, and secure documentation – all designed to safeguard our service users and support our staff in delivering exceptional care.

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