Client At One Of Our Extra Care Facilities, Mill View In Cambridge

High Quality Care and Support

At Universal Care Services, we’re all about you. Our person centred care services are designed to give you the independence and dignity you deserve. We’re not just a service, we’re a community. We focus on well-being, choice, and control, because we believe you should live life on your terms.

We’re proud to be registered with the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA). Our team is trained to the highest standards from day one, so you know you’re in safe hands with Universal Care Services.

Universal Care Services provides care across the Midlands and East Anglia, we currently have 9 Extra Care Schemes: MillView (Cambridge) ParkView (Cambridge) Roman Court (Northamptonshire), Benjamin Court (Norfolk), Lisbon Court (Norfolk), Oakes Court (Norfolk) The Lawns (Norfolk) St Augustine’s Place (Norfolk) and Lloyd Court (Norfolk).

22 years of quality care

Qualified Care Professionals

Free Care Assessments

9 Extra Care Locations

Our Schemes

Click on the find out more buttons underneath our schemes to explore the residential facilities Universal Care Services provides care in.

Benjamin Court Extra Care Scheme- Norfolk

Benjamin Court

Lisbon Court Extra Care Scheme- Norfolk

Lisbon Court

Lloyd Court Norfolk Extra Care Scheme

Lloyd Court

Oakes Court Norfolk Extra Care Scheme

Oakes Court

St Augustine'S Place Extra Care Scheme

St Augustine's Place

Extra Care Scheme

The Lawns

Extra Care Scheme In Norfolk, West Northants And Cambridge

Roman Court

Mill View Extra Care Scheme

Mill View

Park View

Park View

Find Out More About Universal Care Services Click here

How It Works

Member Of Our Office Team At Universal Care Services On The Phone To A Family About Care

1

Speak To Our Team

Contact our team to talk through your needs and options.

Contact us

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2

A free, at home assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

About Us

Administering Bandages

3

Get the care you need

Your personal care plan will be delivered by our care specialists.

Our Services

Our Latest News and Events

Elderly Parent Refuses Care

Elderly Parent Refuses Care? Practical Advice for Families

July 24, 2026

Impact Of Domiciliary Care

Why Caring Matters: The impact of Domiciliary Care

July 10, 2026

First Year In Care

From First Shift to First Year in care: How we Retain New Home Care Starters

July 2, 2026

Care Services And Supporting Families As Well As Our Clients Blog

The Difference Quality Care Makes To Families

June 25, 2026

Elderly Care Options - Couple Sitting At A Laptop Researching Care Options

When an Elderly Relative Needs Care: What Are Your Care Options and What Should You Look For?

June 8, 2026

Equality And Diversity In Health And Social Care

Why Equality and Diversity in Health and Social Care Matter

June 5, 2026

Consistency In Care, Blog Post Featured Image, Holding Hands With A Service User Using Their Walking Stick To Get Up

The Importance Of Consistency In Care

May 29, 2026

Domiciliary Care, Client And Carer, Client Is An Older Lady Wearing A Red Jumper And Grey Hair. Care Worker Is Wearing A Lilac Tunic

Why Our Carers Stay: What Makes Working in Domiciliary Care So Rewarding

May 22, 2026

Boundaries In The Care Sector

How To Choose The Best Home Care Provider

May 15, 2026

Pre-Assessment, Dark Haired Woman Completing An Assessment Using A Black Pen And Writing Notes.

Universal Care Services Carer Pre-assessment: Essential Steps to Start Strong and Grow Confident

May 8, 2026

Career In Care, Blog Post Featured Image, Carer At The Front Of The Image Wearing A Blue Tunic And Stethoscope Around Her Neck With The Client And Her Family Behind Her Slightly Blurry As They Are In The Distance

Why You Should Pursue a Career in Care

April 27, 2026

Voices Of Care, Featured Image For A Blog Post, Carer Pushing A Client In A Purple Jumper And Wheelchair

Voices of Care: What Care Means to Me

April 20, 2026

Equality And Diversity, Two Black Women Laughing And Discussing Over A Cup Of Coffee Or Tea

Equality and diversity in the workplace: why it matters in health and social care

April 15, 2026

Depression In Older Adults, How Being Social Can Help, Three Women All Laughing And Having Fun On The Grass

Recognising Depression in Older Adults and How to Respond

April 10, 2026

Caring For Others, Holding Hands With An Older Woman, Young Hands And Older Looking Hands.

Why Caring Is a Skill You Already Have (Even If You Don’t Realise It)

April 3, 2026

Choosing Care At Home, Carer In A Purple Tunic Placing A Blanket Around A Client

Helping You Decide If Choosing Care At Home Is The Next Step For You

March 27, 2026

What Makes Universal Care Services Different, Our Home Care, Client In Bed Being Cared For By A Carer In A Purple Tunic

What Makes Universal Care Services Different? Our Promise To Every Client

March 20, 2026

Creating A Safe Space For Our Carers And Our Clients

Why Recognition For Care Staff Matters, And How This Benefits Your Care

March 9, 2026

Our Mission, Values And Vision

Why Our Mission, Vision and Values Matter in Delivering Exceptional Care

March 2, 2026

Short Term Private Care, Holding Hands, Young Hands And Older Hands Representing The Work We Do As A Care Company. Building Relationships

Short-Term Private Care After Hospital Discharge: How It Supports a Safer, Smoother Recovery

February 27, 2026

See All News

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