OUR SERVICES

Your choice for a better quality of care

Providing high-quality, specialised care that is fully customised to your unique needs.

Find your local care services

Our care services

We offer home care services across the Midlands

 

At Universal Care Services, we believe that great care begins with listening. Our team take the time to understand each person’s preferences, routines, and specific requirements, creating a care plan that is tailored entirely around them. Whether you or your loved one needs companionship, assistance with daily activities, or more complex support, we are here to provide just the right level of care. We offer flexible services that can adjust as needs evolve, ensuring continuity, comfort, and peace of mind for families and service users alike.

 

We understand that every person is unique, and our dedicated team works to make sure that each you feel valued, respected, and understood. Our care plans are designed to promote independence and empower those we care for, helping them live life on their own terms. Choosing Universal Care Services means receiving a truly bespoke care experience, with each detail crafted to fit individual lifestyles and preferences.

End of Life Care

We provide End of Life Care for individuals who prefer to stay in their own homes.

Dementia Support

We offer specialist dementia care by trained staff to support you and your family at home.

Respite Care

We offer support services for you and your family, regularly or for short-term respite.

Waking Nights

Our committed night staff are available to offer care and support in your home throughout the night.

Social and Assisted Visits

We offer domestic assistance, social activities, or companionship care.

Physical and Learning Disability Services

Our dedicated care assistants help you with tasks to promote independent living at home.

Children's Care Services

Our dedicated Care Assistants help you with tasks to promote independent living at home.

Reablement Care

Our reablement service helps you regain your independence, returning you to your former self.

Home and Domestic Care

Our care workers are here to assist you, empowering you to live independently in your own home.

How it works

1

Speak to our team

Contact our team to talk through your needs and options.

2

A free, at home assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

3

Get the care you need

Your personal care plan will be delivered by our care specialists.

Find out more about how it works Help & guidance

Welcome to Universal Care Services

For over 22 years, Universal Care Services has dedicated itself to providing high-quality, specialised care that is fully customised to each persons unique needs.

We understand that choosing care is one of the most important decisions you and your family will make, and we are her to support you every step of the way. Across our 7 branches, our compassionate and highly trained care assistants are committed to helping you live a fulfilling, independent life in the comfort of your own home.

Care stories

As my parents’ needs have become more complex, Universal has worked tirelessly to maintain a high level of skilled support. The office team are responsive, honest and compassionate. The carers have almost exclusively been superb: they are well presented, work efficiently, always willing to listen and take on board my parents’ wishes. They are respectful of their home environment and committed to preserving their dignity with regard to personal care. Carers are good timekeepers and work hard for the whole session. On a couple of occasions, when this has not been the case, management has responded swiftly to address my concerns and I remain confident of Universal’s commitment to a client-focused high standard of care.

Jessica M – (Daughter of Client) – Hinckley

Management, office and all staff have gone above and beyond. Nothing was too much trouble and they were always there to help whenever I was struggling. I felt they were all just a big family and felt honoured to be a part of that friendship and trust. Thank you from the bottom of my heart for everything.

Sandra S – (Niece of Client) – Worcester

Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal care, washing, dressing and emotional support, also prevention in relation to reducing his risk to pressure areas. Most importantly, they make him smile. They have built up a lovely relationship with him and he looks forward to seeing them every day. Nothing is too much trouble for them, they go above and beyond and take pride in their role. I have learned so much from them and feel very lucky that I chose this company.

Pauline P – (Wife of Client) – Coleshill

Universal Care Service have given my mum excellent care from the beginning. All staff, whether in the office or carers in the field, have been super friendly, attentive, caring, thoughtful, and vigilant and have done everything we have asked of them to help and care for Mum. I have not regretted choosing Universal Care, they have proved to be worth their weight in gold. My mum, family, and I are really grateful that they are there when we need them. Thank you.

Shirley A – (Daughter of Client) – Ipswich

Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot empathy, humanity and patience. Fortunately, the people working at this company, both those in the office and those providing care, have demonstrated that they possess these qualities. I am especially thankful to those who have really made the effort to understand my mother's needs and showed her kindness.

Ernest R – (Son of Client) – Ipswich

Find your local care services

Speak to your local team to talk through your needs and options.

Our partners