Your Choice for a better quality care in Suffolk
Home care from Ipswich to Hadleigh
At Universal Care Services Ipswich, we provide compassionate, personalised homecare services in Ipswich, Woodbridge, Needham Market, Martlesham, Felixstowe, Hadleigh and their surrounding areas. Whether you live in the busy Ipswich city centre, or the picturesque Woodbridge, we are here to support you and your loved ones.
We are proud to be a local, reliable homecare agency in Suffolk with deep roots in the communities we serve. Our aim is to help people live independently, with dignity and comfort, in the place they know and love, their home.

Why Choose Universal Care Services Ipswich
Fully Regulated, High-Quality Care
Universal Care Services Ipswich is fully regulated by the Care Quality Commission (CQC), ensuring that every aspect of our service meets strict quality and safety standards. From medication management to personal care, our systems are built to deliver safe, effective, and accountable care every day.
Compassionate, Highly Trained Carers
Our carers are the heart of everything we do. Each one is carefully selected, trained to a high standard, and supported by an experienced management team, allowing them to offer consistent, punctual, and personalised care.
Continuity of Care and Familiar Faces
We believe in consistency and familiarity, not a revolving door of carers. With UCS, clients benefit from seeing the same friendly faces as often as possible. This builds trust and makes everyday support more comfortable and reassuring.
Personalised Support Tailored to You
We never offer a one-size-fits-all approach. Every care package is tailored to the individual’s needs, preferences, routines, and family input. Whether you need private home care in Ipswich, Night sits in Woodbridge, or short-term support after hospital discharge in Hadleigh, our care plans are flexible and responsive.
Transparent Pricing and Flexible Packages
There are no hidden costs or confusing contracts. We offer transparent pricing and flexible options, whether you want a few hours a week or waking nights. Our home care packages are ideal for families who want premium care tailored to their unique needs.
Local Expertise and Community Focus
Our teams are based in the boroughs we serve – we know the people, the streets, the GPs, and the local services. Whether you’re in Needham Market, Martlesham or Felixstowe, you’ll benefit from a team that understands the local area and can respond quickly to your needs.
Areas We Cover
We proudly offer homecare throughout Suffolk
Felixstowe
From the North to the South of Felixstowe, we offer care throughout this picturesque town.
Hadleigh
From the North to the South of Hadleigh, we offer care throughout this historical town.
Ipswich
From the North to the South of Ipswich, we offer care throughout this remarkable town.
Martlesham
From the North to the South of Martlesham, we offer care throughout this rural town.
Needham Market
From the North to the South of Needham Market, we offer care throughout this picturesque town.
Woodbridge
From the North to the South of Woodbridge, we offer care throughout this picturesque town.
How It Works
Speak To Our Team
Contact our team to talk through your needs and options.
A free, at home assessment
Our home care specialist will provide a free consultation to create your personally tailored care plan.
Get the care you need
Your personal care plan will be delivered by our care specialists.
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