Why Choose Private Home Care with Universal Care Services?
When it comes to arranging private home care for yourself or a loved one, making the right decision can feel overwhelming. With so many options available, it’s important to choose a care provider that not only meets your practical needs but also aligns with your values and expectations. That’s where private home care with Universal Care Services stands out.
Whether you’re seeking support for an elderly parent, a loved one living with a long-term condition, or simply need a helping hand with daily tasks, private home care offers a flexible, personalised, and dignified solution. Unlike care arranged through local authorities, private care gives you greater control over the type of support you receive, when it’s delivered, and who provides it.
At Universal Care Services, we specialise in delivering high-quality, compassionate home care that is tailored to each individual. Our approach is centred around respect, empathy, and professionalism—ensuring that every client feels safe, supported, and valued in their own home.
We understand that inviting someone into your home is a deeply personal decision. That’s why we take the time to match you with carers who not only meet your care needs but also share your values and personality. Our goal is to build lasting relationships based on trust, consistency, and genuine care.
Whether you need help with personal care, medication management, mobility support, meal preparation, or companionship, our experienced team is here to help you live as independently and comfortably as possible.
The Universal Care Services Difference
At Universal Care Services, we go beyond simply meeting care needs—we focus on enhancing quality of life. Our team is passionate about delivering care that is not only professional but also deeply personal. Here’s what makes us a trusted choice for private home care in the Midlands and beyond:
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Experienced, Compassionate Carers
Our carers are the heart of what we do. Each member of our team is carefully selected, fully trained, and DBS-checked to ensure the highest standards of safety and professionalism. But more than that, they bring warmth, empathy, and a genuine desire to make a difference in people’s lives.
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Locally Based, Community-Focused
As a local care provider, we understand the unique needs of our community. Our Midlands-based team is always nearby, ready to respond quickly and provide support when you need it most. We’re proud to be part of the local fabric, supporting families across the region with dependable, friendly care.
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Flexible and Responsive Service
Life can be unpredictable, and care needs can change. We design flexible care packages and adjust them as your circumstances change. Whether you need short-term respite care, long-term daily support, or something in between, we’re here to help.
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Clear Communication and Support
We believe that great care starts with great communication. Our office team is always available to answer questions, provide updates, and ensure your care plan is running smoothly. We’re committed to being approachable, transparent, and easy to reach.
Types of Private Home Care Services We Offer
We provide a wide range of private home care services designed to support independence and wellbeing at home. These include:
- Personal care – Assistance with washing, dressing, grooming, and toileting
- Medication support – Help with reminders, administration, and monitoring
- Meal preparation – Nutritious meals tailored to dietary needs and preferences
- Companionship – Friendly conversation, emotional support, and social interaction
- Mobility assistance – Help with moving safely around the home or outdoors
- Household tasks – Light cleaning, laundry, and other daily chores
- Respite care – Temporary support to give family carers a well-earned break
- Palliative care – Compassionate end-of-life care delivered with dignity and respect

Start your Private Care Journey
Taking the first step toward arranging care can feel like a big decision—but at Universal Care Services, we’re here to make the process as smooth, supportive, and stress-free as possible.
Whether you’re exploring care options for the first time or looking to switch providers, our friendly team will guide you through every stage with clarity and compassion.
Step 1: Get in Touch
The journey begins with a simple conversation. You can call us, email us, or fill out an enquiry form on our website. We’ll take the time to understand your situation, answer any questions you may have, and explain how our services work.
📞 Phone: 02476371197
📧 Email: info@universalcareservices.co.uk
Step 2: Free, No-Obligation Care Assessment
We’ll first arrange a convenient time to visit you at home (or speak over the phone, if you prefer) for a free care assessment. During this relaxed and informal meeting, we’ll take the time to discuss your needs, preferences, daily routines, and long-term goals. As well as this, it’s a valuable opportunity for you to get to know us better, ask any questions, and ensure you feel confident and comfortable moving forward.
Step 3: Personalised Care Plan
Based on your assessment, we’ll create a tailored care plan that reflects your individual needs and wishes. You’ll have full control over the type of care you receive. This includes how often, and when. We’ll match you with carers who best suit your personality and requirements.
Step 4: Meet Your Carer and Begin Support
Once everything is in place, your care can begin. We’ll introduce you to your carer(s), ensure you feel comfortable, and check in regularly to make sure everything is going smoothly. Our care plans are flexible meaning we can adjust them as your needs change.
Step 5: Ongoing Support and Communication
We don’t just provide care—we build relationships. Our office team is always available to support you, make changes to your care plan, or simply have a chat. We believe in open, honest communication and are committed to delivering care you can rely on.
Get in Touch
If you’re considering private home care in the Midlands, then we’d genuinely love to hear from you. In fact, reaching out is the first step toward personalised, compassionate support. At Universal Care Services we’re committed to providing care that feels personal, respectful, and empowering.
📞 Call us today to arrange a free, no-obligation consultation.
🌐 Or visit our homecare.co.uk profile to read more reviews and learn about our services.
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