About Universal Care Services

providing Home Care Since 2003

Universal Care Services was established in 2003 and quickly became a prominent healthcare provider in the West Midlands. In 2005, the company broadened its reach by expanding into Warwickshire. This continued growth stemmed from our commitment to excellent service and the referrals received from our clients and their networks.

 

By 2011, Universal Care Services further extended its presence to Coventry and parts of the East Midlands. Now, Universal Care services has branches in, Hinckley, Coleshill, Cambridge, Worcester, Norfolk, Ipswich and Corby. We now cover the Central region of the UK – including the Midlands, parts of the South and East Anglia.

High Quality Care and Support

At Universal Care Services, we’re all about you. Our person centred care services are designed to give you the independence and dignity you deserve. We’re not just a service, we’re a community. We focus on well-being, choice, and control, because we believe you should live life on your terms.

 

We’re proud to be registered with the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA). Our team is trained to the highest standards from day one, so you know you’re in safe hands with Universal Care Services.

Looking For Care In Your Home? Help & guidance

Our People

Quality care is defined by the outstanding capabilities of our care staff, who are the cornerstone of our service. Our team is carefully selected and trained to cater to your needs. With our experienced enabling support staff, you’ll receive companionship and assistance to help you regain your independence in the comfort of your own home.

 

We currently have openings throughout the Central Region of the UK, so if you’re eager to make a positive impact in people’s lives, we likely have a position available in your area. Click here to explore current vacancies, or reach out to our recruitment team at 024 7637 1197 or via email at recruitment@universalcareservices.co.uk.

Our Mission

At Universal Care Services UK Ltd, our heartfelt mission is to enhance lives and be the guiding star in community care, creating a profound impact with our innovative, excellence, and compassionate services. We proudly integrate into our local communities, placing individuals at the heart of everything we do. By consistently exceeding industry standards, we empower every individual to experience dignity, independence, and boundless opportunities in all aspects.

Our Objective

To excel in the provision of quality and personalised care.

 

In 2017, Clece Care Services acquired Universal Care Services, a company that shares our core values and possesses extensive expertise in the health sector. This strategic decision was made to enhance Universal Care Services’ position as a premier healthcare provider throughout the Central Region of the UK.

Proud to be part of Clece Care Services

Universal Care Services is proud to be part of Clece Care Services – one of the UK’s leading care providers. As part of this trusted national group, we benefit from shared values, expert resources, and a commitment to delivering high-quality, person-centred care. Clece Care Services supports over 12,000 service users across the UK, with local teams delivering tailored care that meets the needs of each community. Being part of this wider network enables us to combine the strength of a national organisation with the personalised approach of a local care provider.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

Promoting respect and dignity through our services.

Empower

Promoting respect and dignity through our services.

Safety

Promoting respect and dignity through our services.

Efficiency

Promoting respect and dignity through our services.

Environment

Promoting respect and dignity through our services.

Careers with Universal Care Services

Joining Universal Care Services means becoming part of a compassionate community dedicated to making a meaningful impact in people’s lives. As a member of our team, you will have the opportunity to work with experienced professionals who are committed to delivering high-quality, personalised care. We pride ourselves on fostering a supportive and inclusive work environment where your contributions are valued and your career development is a priority.

With our focus on teamwork, professionalism, and continuous improvement, you will be empowered to grow your skills while making a significant difference in the lives of those we serve. Moreover, Universal Care Services offers diverse opportunities across the Centre of the UK, ensuring that you can find a role that fits your aspirations and needs. If you are passionate about helping others and driven to excel in the care industry, we invite you to explore a fulfilling career with us.

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Contact us

Speak to your local team to talk through your needs and options.

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