Universal Care Services awarded mark of distinction In Silver Accreditation for investing in local communities | Working Towards Gold Accreditation
What is the Social Value Quality Mark?
The Social Value Quality Mark is an independent accreditation that recognises organisations that place social impact at the heart of their operations. It reflects a commitment to ethical practices, community engagement, sustainability, and creating long-term value for society.
Achieving the Silver level demonstrates that Universal Care Services has successfully embedded social value principles into our strategy, culture, and daily practices across all regions of the organisation.
What This Means for Universal Care Services
Earning the Silver SVQM is a significant milestone that reflects the positive difference we make through:
• Local employment and training opportunities
• Supporting vulnerable individuals through person-centred care
• Partnering with community groups and local suppliers
• Reducing environmental impact across our operations
• Promoting diversity, equity, and inclusion
This accreditation validates the real social impact created by our teams every day across the UK — from the South East to the North East, Northern Ireland and Scotland.
Moving Forward: Progressing Towards Gold
We’re excited to share that each of our Midlands offices are now actively working towards achieving Gold SVQM accreditation. This next stage will focus on further deepening our commitment to measurable outcomes, stakeholder engagement, and demonstrating the value of our care services beyond basic provision.
The coveted Gold award recognises true best practice. We will have collected evidence for a full 12 months and are now ready to evaluate your impact and demonstrate the gold standard. We will have existing and robust social value practices in place and will likely have a mature social value strategy.
Why Social Value Matters in Home Care
As one of the UK’s leading home care providers, Universal Care Services recognises that care is about more than tasks — it’s about creating lasting positive change for people, families, and communities. Our investment in the Social Value Quality Mark process reflects our values and ensures we remain accountable to the people we serve.
Want to Learn More?
If you’d like to know more about our social value commitments or how we’re working with your local community, please contact us.
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