End Of Life Care - Universal Care Services

At Universal Care Services, we understand how difficult it can be to cope with a life-limiting illness or condition.

End of Life Care (also known as palliative care) provides treatment and manages pain and other physical symptoms resulting from a terminal and/or complex illness.

With a complex and terminal illness, symptoms may need to be controlled and managed where possible. We are usually asked to become involved at an early stage to help with medication and practical help, sometimes also helping with getting out and about, while health still permits this or to live life well in the home. This is a very emotional time for all involved and we understand that. That’s why we spend extra time getting to know you and your loved ones.

Why Choose End Of Life Care With Universal Care Services

Comfort and Familiarity of Home

Being in a familiar environment during end-of-life care offers significant emotional comfort. Surrounded by personal belongings, pets, family, and memories, individuals often feel more at ease, which can help reduce anxiety and distress in their final days.

Personalised, One-to-One Support

End-of-life care at home ensures dedicated, tailored care that focuses solely on the individual’s needs and wishes. Unlike shared settings, carers provide uninterrupted support, helping to manage symptoms, pain, and emotional well-being with compassion and dignity.

Greater Privacy and Dignity

Home care allows individuals to pass away in a private, peaceful setting, rather than in a communal or clinical space. This enhances dignity and allows for more intimate moments with loved ones without the interruptions often found in care homes or hospitals.

Time with Family and Loved Ones

Home-based care makes it easier for family and friends to spend meaningful time together without strict visiting hours. Loved ones can be present, involved, and supported throughout the process, creating a more personal and connected experience.

Respect for Personal Routines and Wishes

End-of-life care at home respects the person’s values, preferences, cultural or religious practices, and choices about how they wish to spend their remaining time. This level of personalisation is harder to achieve in institutional settings.

Emotional and Practical Support for Families

Specialist end-of-life carers not only care for the individual but also support family members—offering guidance, reassurance, and respite. This holistic approach helps families feel more in control and less alone during a deeply emotional time.

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How A Carer Can Help

At Universal Care Services, our Care Assistants can carry out a number of different activities when they visit, whether it be a trip to the shops or helping with hoovering followed by a cup of tea and a chat.

Your Universal Care Services Care Assistant will help with whatever is needed at that time.

Regular companionship care through
No need to accommodate a live-in carer
Flexibility of service, subject to availability you can increase service to meet ad hoc or permanent needs.
For no charge you can decrease calls with just 24 hours’ notice
Small team of care assistants who will get to know your loved ones
Potential to spot changes in health enabling quick action to aid diagnosis
Provide emotional and practical support to loves ones
Stay safe and happy in an environment you know; your home

Care Stories

Management, office staff and all staff have gone above and beyond. Nothing was too much trouble and they were always there to help whenever i was struggling. I felt they were all just a big family and felt honoured to be apart of that friendship and trust. Thank you from the bottom of my heart for everything.

Sandra S (Niece of Client) – Worcester

Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal care, washing, dressing and emotional support, also prevention in relation to reducing his risk to pressure areas. Most importantly, they make him smile. They have built up a lovely relationship with him and he looks forward to seeing them every day. Nothing is too much trouble for them, they go above and beyond and take pride in their role. I have learned so much from then and feel very lucky that i chose this company.

Pauline P (Wife of Client) – Coleshill

Universal Care Services have given my Mum excellent care from the beginning. All staff, whether in the office or carers in the field, have been super friendly, attentive, caring, thoughtful and vigilant and have done everything we have asked of them to help and care for Mum. I have not regretted choosing Universal Care, they have proved to be worth their weight in gold. My Mum, family and i are really grateful that they are there when we need them. Thank you.

Shirley A (Daughter of Client) – Ipswich

Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot of empathy, humanity and patience. Fortunately, the people working at this company, both those in the office and those providing care, have demonstrated that they posses thee qualities. I am especially thankful to those who have really made the effort to understand my mother's needs and showed her kindness.

Ernest R (Son of Client) – Ipswich

More information and FAQs

What is End-Of-Life Care At Home?

End-of-life care at home provides compassionate, specialist support for individuals in the final stages of life. It focuses on comfort, dignity, pain management, and emotional well-being, allowing people to spend their remaining time in a familiar and peaceful environment.

Who Provides End-Of-Life-Care?

End-of-life care is delivered by trained carers and may also involve support from district nurses, palliative care teams, and GPs. Our carers are experienced in managing physical symptoms, offering emotional support, and ensuring comfort around the clock.

What Kind Of Support Is Included In End-Of-Life Care?

Support includes personal care (such as washing and dressing), medication management, symptom relief, emotional support, and help with mobility or positioning. Carers also provide companionship and practical help for the family, ensuring a calm, respectful environment.

How Quickly Can End-Of-Life Care At Home Be Arranged?

We understand the urgency of end-of-life care and aim to put support in place as quickly as possible – often within 24 to 48 hours. Our team will assess your needs promptly and create a care plan tailored to your wishes and circumstances.

Contact Us

Speak to your local team to talk through your needs and options