Find your local branch
For home care 024 7637 1197
For private care 024 7637 1197
Work for us 024 7637 1197
Find your local branch
For home care 024 7637 1197
For private care 024 7637 1197
Work for us 024 7637 1197
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Our Services

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About

Dementia Support Services

Providing high-quality, specialised care that is fully customised to your unique needs.

At Universal Care Services, we provide Person-Centred Dementia Care.

A health condition such as dementia can increase feelings such as loss of control, understanding or being able to do the things you once enjoyed independently. We understand that a change in routines and environment can be upsetting for someone living with dementia.

Our Care Assistants have undertaken familiarisation training and will have skills to understand a person and how they are feeling, to communicate in the appropriate manner and style and will offer a sense of security to the person with the condition.

Why choose Dementia Care

Specialist Knowledge and Training

Dementia care is provided by carers specifically trained to understand the behaviours, challenges, and progression of various types of dementia. This expertise helps ensure compassionate, safe, and effective support tailored to the individual’s cognitive needs.

Consistency in Familiar Surroundings

Remaining at home reduces confusion and anxiety caused by unfamiliar environments. Dementia care delivered at home supports daily routines, which are essential in helping individuals feel secure and in control.

Personalised, Person-Centred Care

Every person with dementia experiences it differently. Specialist dementia care is tailored to each individual’s history, preferences, and needs, promoting dignity and engagement while slowing cognitive decline through structured activities and meaningful interaction.

Enhanced Communication and Behaviour

Trained dementia carers use proven techniques to communicate effectively and respond sensitively to mood changes, confusion, or agitation. This reduces distress and helps maintain a calm and supportive atmosphere.

Emotional Support for Families

Dementia care offers guidance and reassurance to family members who may be coping with emotional stress, uncertainty, or caregiver burnout. Carers can provide respite, advice, and practical help, improving the whole family’s well-being.

Promotes Safety and Reduces Risk

A dementia care plan includes home safety checks, supervision, and routines that reduce risks such as wandering, falls, or missed medication. This ensures individuals can live at home safely for as long as possible.

Find Our More About Home Care Contact us

How a carer can help

At Clece Care Services, our Care Assistants can carry out a number of different activities when they visit, whether it be a trip to the shops or helping with hoovering followed by a cup of tea and a chat.

Your Clece Care Services Care Assistant will help with whatever is needed at that time.

  1. Regular companionship care through
  2. No need to accommodate a live-in carer
  3. Flexibility of service, subject to availability you can increase service to meet ad hoc or permanent needs.
  4. For no charge you can decrease calls with just 24 hours’ notice
  5. Small team of care assistants who will get to know your loved ones
  6. Potential to spot changes in health enabling quick action to aid diagnosis
  7. Provide emotional and practical support to loves ones
  8. Stay safe and happy in an environment you know; your home

Care Stories

Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot of empathy, humanity and patience. Fortunately, the people working at this company, both those in the office and those providing care, have demonstrated that they posses thee qualities. I am especially thankful to those who have really made the effort to understand my mother's needs and showed her kindness.

Ernest R (Son of Client) – Ipswich

Universal Care Services have given my Mum excellent care from the beginning. All staff, whether in the office or carers in the field, have been super friendly, attentive, caring, thoughtful and vigilant and have done everything we have asked of them to help and care for Mum. I have not regretted choosing Universal Care, they have proved to be worth their weight in gold. My Mum, family and i are really grateful that they are there when we need them. Thank you.

Shirley A (Daughter of Client) – Ipswich

Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal care, washing, dressing and emotional support, also prevention in relation to reducing his risk to pressure areas. Most importantly, they make him smile. They have built up a lovely relationship with him and he looks forward to seeing them every day. Nothing is too much trouble for them, they go above and beyond and take pride in their role. I have learned so much from then and feel very lucky that i chose this company.

Pauline P (Wife of Client) – Coleshill

Management, office staff and all staff have gone above and beyond. Nothing was too much trouble and they were always there to help whenever i was struggling. I felt they were all just a big family and felt honoured to be apart of that friendship and trust. Thank you from the bottom of my heart for everything.

Sandra S (Niece of Client) – Worcester

More information and FAQs

Dementia care at home is specialist support designed for individuals living with Alzheimer’s or other forms of dementia. A trained carer visits to provide personal care, companionship, help with daily routines, and cognitive stimulation — all within the comfort of the person’s own home.

Dementia care is delivered by carers who are specifically trained to understand and manage the unique challenges of memory loss, confusion, and behavioural changes. This specialised support helps reduce anxiety, promote safety, and maintain a structured routine that supports cognitive health.

Yes. Whether someone is in the early, mid, or late stages of dementia, we tailor the care to their current abilities and needs. This can include gentle reminders, personal care, meaningful activities, or more intensive support as the condition progresses.

We understand that consistency is especially important for people with dementia. We aim to provide the same familiar faces whenever possible, helping to build trust, reduce confusion, and create a calm and reassuring environment.

If your loved one is experiencing memory issues, changes in behaviour, or struggling with daily tasks, dementia care at home can provide compassionate, personalised support while allowing them to remain in familiar surroundings. We offer free consultations to assess needs and create a tailored care plan.

Contact Us

Speak to your local team to talk through your needs and options.

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